UX and User ResearchFree course with certificate
After this course you find the real purchase barriers in your shop instead of testing guesses.
- 6 lessons
- 180 min
- 0 €
No credit card, no subscription.
- Choose usability tests
- Read recordings
- Turn research into tests
What you will be able to do after this course
- Choose the right usability test type for your shop
- Read recordings and clickmaps without phantom patterns
- Design customer surveys that surface real barriers
- Cluster research into prioritised test ideas
- Define a fixed research rhythm for your shop
Who this course is for
For you if
- You work with an online shop or its marketing and want measurable results.
- You want to work on conversion systematically instead of copying individual tactics.
Not for you if
- You are looking for a how-to for a single tool.
6 lessons, 180 minutes
Every lesson has its real duration and ends with a quiz.Analyzing Session Recordings Effectively
Customer surveys that deliver real answers
Heuristic Evaluation Without an Expert Team
From Research to a Test Plan
UX Research as a Regular Practice
After all quizzes and the final exam you receive the certificate as a PDF.
Jörg Dennis Krüger

Founder, JDKRUEGER&CO · Der Conversion Hacker®
Jörg Dennis Krüger has been optimising online shops for revenue since 2006. This course contains the approach his team tests and measures with for clients every day.
- EUR 210m+Additional revenue for clients since 2012
- since 2006in conversion optimisation
- Stevie® Goldmultiple award winner
Understand what customers actually experience, and turn those insights into a test plan
Was der Kurs behandelt
Practical user research methods for e-commerce: usability tests, session recordings, customer surveys, heuristic evaluation, and test planning, so you can find real purchase barriers, prioritize them, and improve them in measurable ways.
Frequently asked questions
What does the course cost?
Nothing. Course, quizzes and certificate are free.
How long does the course take?
6 lessons totalling 180 minutes. You learn at your own pace and resume where you left off.
Do I need prior knowledge?
Basic online-marketing knowledge is enough.
How do I get the certificate?
Every lesson ends with a quiz. Pass all quizzes and the final exam to receive the "UX & User Research for E-Commerce" certificate as a PDF.
Who is behind the Academy?
Jörg Dennis Krüger and JDKRUEGER&CO. The Academy contains the approach the team has used to optimise online shops for years.
Does the course apply to my shop system?
The principles apply to any shop system. You work with page types and metrics every shop has.
Lesson 1 takes 30 minutes.
Afterwards you optimise on real user behaviour.
